Manager + Qualification
• Bachelor's Degree in Business, IT, Engineering, or other relevant field (Required)
- • Advanced Degree in Business (Preferred) Tier 1 MBA (Strongly Preferred).
: Problem and Scope Definition
- • Provide primary support for formulation of problem statement and definition of scope for her/his assigned area(s).
- – Work independently and bring thought leadership to bear in order to identify root cause of the issue.
- – Work with engagement management to define scope of work in context of larger project.
- – Construct problem statement to include problem description, those affected and benefits of solving the problem, and implications of not doing so.
- – Support the identification of project risks and mitigation.
- – Demonstrate exceptional requirement gathering techniques with minimal direction from engagement management.
- – Design, conduct and facilitate requirements sessions.
- – Organize and sequence requirements into a user requirements document.
- – Write wellformed, validated requirements and manage changes.
- – Use appropriate tools to record, track and manage requirements.
- • Review and analyze relevant documentation to ensure the understanding of an organizations function and capabilities.
- • Lead relevant research to increase understanding in support of developing comprehensive solutions.
- • Serve as liaison between stakeholders—demonstrate understanding of client's structure, policies, and operations.
• Utilize appropriate business modeling techniques to represent and graphically depict various activities, processes and data These could include
- • Logically structure recommendations and supporting data to formulate a solid, logical and understandable business case.
- – Business process modeling.
- • Deliver exceptional engagement delivery support.
- • Develop and managing project plan(s) as needed.
- • Identify and manage engagement risks for area of responsibility.
- • Independent of close supervision, develop high quality deliverables that are “clientready” the first time.
- • Proactively share ongoing point of view and perspectives based on experience/expertise.
- • Display strong listening and communication skills when interacting with client and team.
- • Develop governance and communication plans that facilitate smooth delivery of project.
- • Provide engagement lead with consistent and frequent updates through written and verbal communications.
- • Effectively track and/or escalate project risks and issues.
- • Independently research industry trends and support to shape innovative ideas and opinions for practice thought leaders.
- • Actively contribute to research, development and authoring of consulting mindshare ie articles, whitepapers, and other collaterals via traditional and social media channels.
Customer Relationship Management
- • Support RFI/RFP responses and other business development opportunities as needed.
- • Build and maintain trusted relationships with client stakeholder(s).
- • Be seen as a “go to” resource that client wants to bring back for future engagements.
- • Draw conclusions from market/industry trends and client experiences to support in the design and build of new go to market service offerings.
- • Support service line development and case study support through the gathering of industry best practices.
- • Ensure personal utilization targets are achieved by working standard hours and actively seeking new opportunities well before current engagement ends (if possible).
- • Assist in creating client and/ or practice related materials (deliverables, solutions, industry best practices, standards and other knowledge artifacts) to Cognizant's knowledge management repository.
- • Actively support recruitment for campus candidates through preplacement discussions.
- • Help to onboard and mentor junior associates.
- actively support their ongoing development.
Must Have Skills
- be known as a leader among peers.