IT Specialist- Arab Regional Payment System (ARPS)  …

Arab Monetary Fund
in Abu Dhabi, Abu Z aby, United Arab Emirates
Permanent, Full time
Last application, 10 Aug 20
Arab Monetary Fund
in Abu Dhabi, Abu Z aby, United Arab Emirates
Permanent, Full time
Last application, 10 Aug 20
As the implementation phase of the Arab Regional Payment System (ARPS) project picks up momentum, we are looking for a responsible IT Specialist to join our founding team. Duties of the IT Specialist include keeping ARPS’ IT infrastructure and network environment up-to-date and fully operational, maintaining existing software & hardware and managing all required upgrades and performing web development services. This position will report to ARPS Project Director.

In this context, the following sections detail the main qualifications, skills and responsibilities related to this position:

Job Responsibilities

IT Support & Administration

  • Provide technical support across the organization
  • Assist staff in setting up systems and resolving issues
  • Set up new users' accounts and profiles and deal with password issues
  • Respond in a timely manner to service issues and requests
  • Repair and replace equipment as necessary
  • Install and configure computer hardware, software, systems, networks, printers and scanners
  • Create and maintain documentation
  • Perform daily IT tasks as assigned

Infrastructure Monitoring and Management

  • Monitor and maintain computer systems and networks
  • Maintain network performance by performing network monitoring and analysis, performance tuning, troubleshooting network problems, and escalating problems to vendors
  • Maintain existing software and hardware and manage required upgrades
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Design and develop infrastructure monitoring and reporting tools, prioritizing monitoring, alerting, and routing of alerts for infrastructure and services
  • Install, configure and test infrastructure and network equipment and establish / maintain network connections as per requirements and specifications
  • Participate in the design of security centric network and infrastructure solutions
  • Perform programming system automation through scripting
  • Manage multiple vendors in the overall implementation of infrastructure projects
  • Coordinate with vendors to develop, test, evaluate, and install new hardware and software in addition to upgrades

Web Development

  • Write well designed, testable, efficient code by using best software development practices
  • Create website layout, user interface, and back-end by using standard programming languages such as HTML, CSS, JavaScript, JQuery, and API's and other programming frameworks and languages such as PhP, .Net, Python, ruby, Java, etc.
  • Coordinate with the creative team and web designers to match visual design intents, implement them, and publish content to the website
  • Integrate data from various back-end services and databases
  • Gather and refine specifications and requirements based on technical needs
  • Create and maintain software documentation
  • Be responsible for maintaining, monitoring expanding, and scaling the ARPS site
  • Stay plugged into emerging technologies/industry trends and apply them into operations and activities
  • Document all web applications including user and technical guides

Qualifications and Skills

Experience & Education

  • 5+ years of experience in technology engineering and 3+ years of experience in successful network troubleshooting
  • Graduate from a recognized university with a degree in computer science, information technology, software engineering, electronic engineering or a similar discipline


  • Knowledge of server architecture, server-side frameworks and programming languages (e.g. python, ruby, php, Java, ASP, ASP.NET) and database systems such as SQL and Oracle
  • Relevant certifications (e.g. MCITP, CCNP, VCP, etc.) are preferred
  • Excellent communication skills (oral and written) with ability to effectively communicate by telephone, face to face, email and written
  • Proficient in Microsoft Office (Outlook, Word, Excel and PowerPoint)
  • Excellent organization and time management skills, and ability to work on own initiative, accurately to tight deadlines, and to prioritize between conflicting demands
  • Ability to handle multiple tasks with tight deadlines simultaneously
  • Effective team player and excellent relationship building skills with ability to demonstrate a high level of discretion and positive attitude with all internal and external stakeholders
  • Ability to maintain the highest level of confidential/sensitive information and professionalism
  • Flexibility and readiness to work beyond regular working hours and as required


  • Fluent in English
  • Knowledge of Arabic and French is a plus