Vacancy Name

Office Manager (Business Support Manager) - Enfield




Vacancy No

VN2109




Employment Type

Permanent




Duration

N/A




Location City

Enfield




Location Country

United Kingdom




Company Description

Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 3000 colleagues operate collaboratively, combining collective expertise to maximise potential.




Description

Join our team as a Office Manager (Business Support Manager). Reporting to the Area Practice Manager, this role combines administrative, organisational, and relationship management responsibilities. Ideal for a detail-oriented individual who thrives in a dynamic environment, you'll play a key role in ensuring the smooth running of operations within a leading accountancy group.




Key Responsibilities

• Manage phone calls, ensuring professional and timely responses.

• Chase clients for required books and records to meet deadlines.

• Oversee scanning, filing, and organisation of documents.

• Support the onboarding process for new clients, maintaining compliance with Xeinadin guidelines.

• Finalise and distribute accounts and personal tax packs to clients for approval.

• Assist the Hub Credit Controller in resolving debtor queries.

• Process invoices, write-offs, and WIP adjustments.

• Apply for HMRC and Companies House authentication codes.

• Allocate disbursements to clients and manage payments over the phone.

• Process and reconcile office petty cash and handle cheque payments.

• Schedule client appointments and coordinate the safe return of books and records.

• Maintain an inventory of IT equipment, including laptops, issued to team members.

• Order office supplies and manage stationery stock.

• Provide project support to the Area Practice Manager as required.




Key Requirements

• Proven experience in administration within a fast-paced, professional environment.




Additional Requirements

• Strong knowledge of statutory accounts and accounting processes.

• High attention to detail and commitment to accuracy.

• Proficiency with Microsoft Excel, Word, and Outlook.

• Excellent time management skills, capable of handling multiple deadlines concurrently.

• Ability to meet strict administrative deadlines consistently.

• Strong communication skills, both verbal and written, with confidence to liaise at all levels.




Model

Office Based




Salary

Competitive




Benefits

• Company Pension Scheme

• 25 days of annual leave + bank holidays

• Additional annual leave days from certain levels of seniority

• Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum

• Business closure over Christmas*

• Life Assurance x4 annual salary

• Enhanced family leave policies

• Enhanced Company Sick Pay

• Employee Assistance Programme - 24/7 support, free and confidential

• Corporate Discounts Platform



Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:

• Critical Illness Cover

• Cash plan

• Cycle to work

• Eye care

• Dental

*subject to exceptions and business needs