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Programme Specialist

St. James's Place London, United Kingdom
Posted 9 hours ago Permanent Competitive

Programme Specialist

St. James's Place London, United Kingdom
Programme Specialist
Are you ready tochart your own career path? With our refreshed strategy, we're building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.

At a glance:

Location: Any SJP UK Location

Workplace Type: Hybrid: 2 days in office & 3 days remote

Employment Type: 12 month Fixed-Term Contract

Seniority: Associate

About the role:

As a Programme Specialist, you'll play a pivotal role in delivering high-quality recruitment and development programmes at scale. Working within Partnership Support, you'll ensure programmes are executed consistently and effectively, bringing together stakeholders, systems, and insight to create an outstanding participant experience. You'll continuously identify opportunities to improve processes, enhance delivery, and drive operational excellence across our Partnership and Field teams.
What you'll be doing:
  • Coordinate the planning and delivery of recruitment and development programmes across virtual and in-person formats
  • Manage end to end programme operations, ensuring a seamless participant experience from onboarding through to completion
  • Administer platforms and systems to facilitate registration, communications, scheduling, and participant tracking
  • Deliver virtual learning and engagement activities using platforms such as Zoom and Cvent
  • Maintain accurate data and reporting, ensuring compliance with data management requirements
  • Coordinate communications with participants, facilitators, suppliers, and key stakeholders
  • Monitor budgets and support supplier and vendor management activities
  • Track, analyse, and report on programme performance, engagement, and participant feedback
  • Identify and implement opportunities to enhance delivery, processes, and participant experience
  • Support the delivery of wider talent, recruitment, and development initiatives, as well as ad hoc projects as required
About you:

We are seeking someone who is highly organised and thrive in fast-paced, high-volume environments where quality execution, collaboration, and continuous improvement are key. You enjoy bringing structure to complex activities, coordinating multiple stakeholders, and ensuring programmes are delivered to a consistently high standard. You are proactive in identifying opportunities to improve processes and participant experiences, using data and feedback to inform your approach.
Essential Criteria:
  • Experience delivering complex, high-volume programme activity
  • Strong organisational and coordination skills with excellent attention to detail
  • Ability to manage multiple workstreams simultaneously
  • Confidence in using data, reporting, and insights to inform decision-making and improve outcomes
  • Experience using delegate management or CRM systems (e.g. Cvent, Salesforce or similar)
Desirable Criteria:
  • Experience in recruitment, onboarding, or development programmes
  • Experience delivering both in-person and virtual programmes
  • Budget tracking and supplier management experience
Special Requirements:

From time to time, the role may involve travel and some flexibility to support programme delivery.

What's in it for you?

Whatever stage of life you're in, our benefits are designed to provide the support, flexibility, and peace of mind you need to thrive both at work and beyond.

In addition to our discretionary annual bonus scheme, which reflects both individual and company performance, you'll benefit from a market-leading benefits package tailored to support your wellbeing, financial security, and family life.

Our benefits include:
  • 28 days' annual leave plus bank holidays, with the option to purchase up to 5 additional days.
  • Private Medical Insurance - company-funded cover for you and your immediate family
  • Generous Pension Scheme - a non-contributory employer contribution of 10%, increasing with length of service up to 15%, plus the opportunity to increase this through salary sacrifice
  • Enhanced Parental Leave - up to 26 weeks' full pay to support growing families.
  • Protection Benefits - company-funded critical illness cover, income protection, and life assurance
  • EV salary sacrifice scheme through Tusker

Reasonable Adjustments We're an equalopportunities employer and want to ensure our recruitment process is accessibleand inclusive for all, if you require reasonable adjustment(s) at any stageplease let us know by emailing us at careers@sjp.co.uk
Research tells usthat applicants (especially those from underrepresented groups) can be put offfrom applying for a role if they do not meet all the criteria or have been onan extended career-break. If you think you would be a good match for this role andcan demonstrate some transferable experience please apply, regardless ofwhether you tick every box.

What's next?

If you're excitedabout this role and believe you have the skills and experience we're lookingfor, we'd love to hear from you! Please submit an application by clicking'apply' below and our team will be in touch.
As a businessregulated by the FCA we would advise you to familiarise yourself with theconduct regulations and in particular consumer duty obligations prior to aninterview with SJP.
Job ID  req4702
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