Senior Officer, Account Service Operations Senior Officer, Account Service Operations …

Standard Chartered Bank
in Hanoi, Thanh Pho Ha Noi, Vietnam
Permanent, Full time
Be the first to apply
Standard Chartered Bank
in Hanoi, Thanh Pho Ha Noi, Vietnam
Permanent, Full time
Be the first to apply
Standard Chartered Bank
Senior Officer, Account Service Operations
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities

Handle daily processing activities to serve business in Account Services Operations.
Effectively managing the systems and processes within statutory guidelines and operational risk policy.
Proceed to client on boarding/off boarding and maintenance accurately and meet turnaround time (TAT).
Complete all tasks in accordance with the operational procedures, Key Control Standards, Group Policies and Regulatory requirements.
Good knowledge on technology, ability to create and improve daily tasks to support business growth.
Ensure high productivity to support business for achieving target. .


Proceed to account opening/account closure and maintenance as a checker role
Ensure that Account opening forms, documentations mandates and all letters of instructions from clients or internal instruction are checked, updated and filed accordingly.
Organize and ensure all functions and operations are prioritized and completed in agreed TAT without backlogs.
Ensure service quality and elimination of frauds and losses.
Proceed to i-banking registration, VAT/advice and statement preparation.
Fully understand internal policy and local regulation.
Active and creative in communication with other parties.
Complete other assigned tasks when required.

People and Talent


Risk Management

Follow process and policies to ensure


Follow current process and procedures

Our Ideal Candidate
University Graduate, Major in Economic and Banking is preferable.
One year experience in Account Services Operations

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages .